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FAQ

UND GRETEL Natural Cosmetics – BDIH Criteria

UND GRETEL products are tested and monitored natural cosmetics produced in Europe. This is guaranteed by the BDIH seal on all of our products. All the ingredients are natural – many of them are certified organic, marked with an asterisk * on the back side of the packaging. Most ingredients are plant products, supplemented with some mineral or animal products; the use of products from dead vertebrates is not permitted under BDIH rules.

All raw materials are produced and processed in a gentle and environmentally friendly manner.

UND GRETEL's BDIH-certified natural cosmetics contain neither ingredients made from petroleum products nor synthetic dyes, scents, or preservatives. Genetic technology and animal testing are prohibited.

  • Plant-based raw materials must be from certified organic producers.
  • The use of raw materials produced by animals is permitted, such as milk and honey.
  • The use of raw materials harvested from dead vertebrates, such as oils, fats, collagen, and live cells, is prohibited.
  • No animal testing is allowed – whether during product development or in the testing of raw materials and/or finished products.
  • Inorganic and mineral salts, acids, and bases may be used.
  • In additional to physical processes, microbiological processes as found in nature may also
  • be used in the manufacturing process.
  • Raw materials made from natural products such as fats, oils, waxes, sugar, starch, cellulose, etc. may be used in the approved manufacturing processes.
  • The use of organic-synthetic dyes, synthetic aromas, ethoxylated raw materials, silicons, paraffins, and other petroleum products is prohibited.
  • The use of nature-identical preservatives (benzoic acid, salicylic acid, sorbic acid, benzyl alcohol, and dehydroacetic acid) is permitted.
  • Scents meeting the ISO 9235 standard and scents extracted through biotechnological processes are permitted.
  • The irradiation of raw materials and/or finished products is not permitted.

 

FREQUENTLY ASKED QUESTIONS FROM OUR CONSUMERS

  1. Have all ingredients been developed without animal testing?
    No animal testing has been used for any UND GRETEL products. We guarantee that no animal testing has been conducted or commissioned for any part of the manufacturing and development process or for the purpose of checking products and ingredients.

    UND GRETEL does not use animals for development purposes or for the testing of raw materials and end products.

  2. Does UND GRETEL Foundation contain aluminum?
    No – LIETH Foundation does not contain aluminum. LIETH contains purified MAGNESIUM ALUMINIUM SILICATE, which at first glance might seem to suggest aluminum. In actual fact, this is simply healing clay, known chemically as MAGNESIUM ALUMINIUM SILICATE. This is known for its dermatological inertness, and is employed here as a source of minerals and stabilizer.

    The base for LIETH Foundation consists of organic water nd organic sage water. LIETH also nourishes and pampers the skin with avocado oil, sunflower oil, precious rose-seed oil, and chamomile extract, all from certified organic production.

  3. What is used as the base for the UND GRETEL powder?
    The base material for the ILGE Translucent Powder consists among other ingredients of a mixture of various types of MICA (MICA is natural mineral glitter) and corn starch, along with avocado oil, sunflower oil, and chamomile extract from certified organic production.

  4. Do you use mica?
    Yes, because it's a mineral.
    Every one of our mica suppliers has submitted a written declaration that fair and ethical working conditions apply in its mines.
    Child or forced labor are not tolerated. These stipulations are monitored through regular audits, individual inspections, and self-evaluations.

  5. Why is talc used in certain products?
    Talc (talcum) is a natural mineral substance approved by the BDIH for use in natural cosmetics.
    The talc in UND GRETEL products is of course asbestos-free, as required by law in Europe. UND GRETEL also only uses this ingredient in combined form, e.g. in SPRUSSE Eyebrow Pencils and the compressed IMBE Eyeshadows, so, in normal use, no talcum is inhaled. Furthermore, the particle size of the talcum was chosen to be sufficiently large as to not be capable of penetrating into the lungs if inhaled.

  6. Are silicon or paraffins used?
    NO – UND GRETEL natural cosmetics are 100% free of silicon compounds and paraffins. Our products contain no petroleum products of any kind (see excerpt from BDIH certification).

  7. How are the products preserved?
    In the WINT Mascaras, UND GRETEL uses nature-identical preservatives: BENZYL ALCOHOL and DEHYDROACETIC ACID, as indicated on the packaging. These ingredients comply with the BDIH guidelines.
    The other products are preserved either by partial dehydration, in part in combination with brief heating, or use is made of the antimicrobial and/or antioxidative effects of SILVER (CI 77820), GLYCERYL CAPRYLATE, and TOCOPHEROL.

  8. Do UND GRETEL products provide UV protection?
    Some UV protection may be provided by the mineral pigments in certain products.
    However, we nonetheless recommend that a separate sunscreen always be applied, in accordance with the manufacturer's directions.

  9. Are UND GRETEL products gluten-free?
    In the WINT Mascara and LUK Cream Eye Stick products, gluten-containing organic wheat starch provides for a better texture.All other UND GRETEL products are gluten-free. The ingredient HYDROLIZED WHEAT PROTEIN might cause you to think that the product contains wheat; however, as a hydrolyzed protein, it contains no gluten.

  10. Do UND GRETEL products contain palm oil?
    We do not use palm oil directly. Ingredients based on palm oil, such as GLYCERYL CAPRYLATE, CAPRYLIC/CAPRIC TRIGLYCERIDE, or ASCORBYL PALMITATE are purchased from suppliers who are either members of the RSPO (Roundtable of Sustainable Palm Oil) program, are GreenPalm certified, or use the Book & Claim procedure. All of these projects are aimed at gradually making the production of palm oil and palm oil derivatives more sustainable, from planting through harvesting and shipping. Read more at www.rspo.org, wwwgreenpalm.org, or www.bookandclaim.co.uk

  11. Are UND GRETEL products vegan?
    Many of our cosmetics contain no animal products and may therefore also be suitable for vegans, including:
    Vegan products:
    LIETH Foundation
    TUNKAL Concealer
    ILGE Translucent Powder
    SPRUSSE Eyebrow Pencil
    SUNNE Lifting Modellage Powder (powderstone is vegan, only the brushes are from goat hair)
    HOLT Kajal Eyeliner (except 03 Dark Grey and 05 Auburn)
    IMBE Eyeshadow (except 05 Lavender Grey.
    The following products contain organic beeswax and/or lanolin:
    LUK Creme Eye Stick
    WINT Mascara
    TAGAROT Lipstick
    KNUTZEN Lip Gloss
    Carmine is currently being used in the following UND GRETEL products:
    HOLT Kajal Eyeliner 03 Dark Grey and 05 Auburn
    IMBE Eyeshadow 05 Lavender Grey
    KNUTZEN Lip Gloss (all shades except 7 Nude Shimmer)
    TAGAROT Lipstick (all shades except 04 Copper)

  12. Do the UND GRETEL products contain traces of nickel?
    Traces of nickel may occur in all cosmetic products. Measurements made on cosmetic products of the producer of KNUTZEN using simulated perspiration found bioavailable amounts of nickel of less than 1 ppm.
    This level is below that normally found to trigger a reaction in persons with nickel allergies.
    For customers known to have a nickel allergy, we recommend that, before using a new cosmetic product, a small amount be applied to the inside of the elbow and allowed to remain on the skin for at least one hour. If reddening of the skin or itching occurs, use of the product should be discontinued. Please consult a dermatologist in that event.The iron oxides used by the producer of KNUTZEN are the purest ones commercially available. These are food dyes (E 172), which may contain nickel up to a concentration of 200 ppm Ni (fully dissolved). In the iron oxides used by the producer of KNUTZEN, we strive to attain dyes with nickel content of below 50 ppm nickel.

QUESTIONS ON APPLICATION

  1. What is the layering technique?
    As the name implies, the layering technique involves the application of a product in several layers in order to achieve a more striking effect.  This makes it possible to create very high coverage together with an extremely natural result.

    LIETH Foundation, for example, is applied over a large area in the same manner as a cream, using clean hands. This is the best way of merging the high-quality ingredients with the skin to create an attractive look and a silky finish with a light coverage. Once the basic application has been made, allow a brief period for the foundation to sink in and then tap with the middle finger.    In order to obtain stronger coverage, add a further thin layer by selectively tapping over any irregularities.

    WINT Mascara can also be applied using the layering technique. To deploy this method, place the brush against the lash line and press lightly.  This lends the eyelashes an attractive thickness without creating too much weight. Wait for a short time, and then use light zigzag movements up to the tips. Repeat as necessary so that every layer applied achieves a more dramatic look.

  2. Can I combine different UND GRETEL products with one another?
    The innovative textures of the products mean that everything can be mixed and combined. Different colours can be obtained by mixing. In the case of TAGAROT Lipsticks, for example, Dahlia and Pink Blossom produce a particularly attractive combination. 

  3. For which types of skin is LIETH Foundation suitable?
    LIETH Foundation is suitable for all types of skin. The high-quality ingredients used have a particularly positive effect in terms of meeting the requirements of the skin.

    Avocado oil adds moisture to dry skin, whilst sunflower oil smoothes and helps prevent inflammation. Rosehip seed oil binds the moisture contained within the skin and evens out tone. Camomile provides an additional soothing effect, and muscatel sage refreshes and revitalises the skin.

    Rosehip seed oil helps to balance mixed skin. Camomile soothes the skin, and muscatel sage also provides an antibacterial effect. Vitamin E protects the skin against free radicals.

    Muscatel sage has an antiseptic and revitalising effect on oily skin. Sunflower oil contains a property which helps combat inflammation. Rosehip seed oil balances out the skin tone. Camomile exerts a soothing effect and helps prevent inflammation. Vitamin E provides protection against dirt particles from the surrounding environment (free radicals). 

  4. DOES WINT Mascara run?
    Our WINT Mascara contains waxes from the carnauba palm. One of the natural properties of plant-based waxes is that they are water repellent. This makes our WINT Mascara highly durable. The plant waxes also support the curl effect. Place the WINT Mascara brush against the lash line and press lightly. This lends the eyelashes an attractive thickness without creating too much weight. Wait for a short time, and then use light zigzag movements up to the tips. Repeat as necessary, and build up using the layering technique. 

  5. Which shade of IMBE Eyeshadow gives a natural and fresh look?
    Professional make-up artist Christina Roth always carries the selection of colours from the UND GRETEL range. Having the right basic colours to hand means that products can be mixed to produce all the latest looks and fashion trends.

    The gentle Seashell tone, for example, provides a wonderfully fresh and lively look that borders on rosé. As the name implies, the application of Seashell will make your eyes shine. Seashell can be mixed with IMBE Bronze to achieve a light champagne tone. In order to obtain a nude beige hue, TUNKAL Concealer is applied to the lid as a foundation.

  6. How do I apply the LUK Creme Eye Stick?
    LUK is very easy to apply to the eye. Its gentle and creamy texture makes blending extremely simple. At the same time, LUK gives a base which intensifies the eyeshadow and makes it more durable. For those less practised in the art of make-up application, LUK is the perfect all-round product for shining smoky eyes, metallic eye liner and cat eyes and can be used as a light cream eyeshadow on a daily basis. When applied under IMBE Eyeshadow, LUK Creme Eye Stick generates a fabulous 3D effect and promotes long-lasting adhesion.
  7. How do I wear the HOLT Eyeliners which are metallic? 
    The metallic colours produce a great effect on the water line and deliver a stunning lid line look. 
  8. When can I return a product? 
    You may, of course, return your products within the deadlines set out in our General Terms and Conditions. If you exercise your right of withdrawal, you may return a product because of defects or incompatibility. The product must be in its original packaging (this applies only in the event of timely withdrawal). The original shipping packaging or similarly robust packaging must also be used to prevent damage to the original product packaging. All components of the product must be included.

    For all the relevant information, please visit: https://www.undgretel.com/de/versand-retour

  9. Is WINT Mascara waterproof? 
    WINT Mascara is water repellent rather than waterproof. “Penthamethylheptane” is a chemical ingredient which is generally used in conventional cosmetics to achieve a waterproof property in mascara. It goes without saying that our WINT Mascara does NOT contain this substance. We use wax from the carnauba palm, which both repels water and provides protection.

  10. I cannot close the lid of my ILGE Translucent Powder properly. What is the reason for this?
    For reasons of quality and sustainability, we have given a great deal of thought to the packaging of ILGE Translucent Powder. ILGE in its small metal tin is not the sort of typical packaging found in conventional cosmetic retail outlets. This packaging has been lovingly crafted by hand. The small metal spout at the front of the tin may become slightly bent. However, if you carefully bend this back into place, the tine should close correctly once more.

  11. How do I get the last little bit of LIETH Foundation out of the bottle? 
    We have already solved this problem by selecting a somewhat longer pump tube for the latest batch. This enables you to get virtually all of the product out of the bottle. In designing the glass bottle, we have intentionally left a small window so that you can see when it is time to repurchase LIETH. 

  12. I have an IMBE Eye Shadow with a best before date of 12/2016, but my chemist has told me that powdery materials like this may be kept indefinitely.  Is this really the case, and can I continue to use the eyeshadow without any concerns?
    Your chemist is quite correct. IMBE Eye Shadow has a best before date, because our  manufacturer cannot guarantee that the natural aroma of IMBE will be fully retained after a period of two years. The fact that the aroma may weaken, however, has no influence on the quality of the eyeshadow. This means that you may continue to use it without any worries.

  13. LIETH Foundation contains perfume. Is that not a hazardous substance?
    The “perfume” contained in LIETH Foundation refers to the natural aroma of plants. All UND GRETEL products are BDIH certified. This means that are ingredients are natural, and many meet Demeter quality standards.

  14. Is it possible to purchase a gift voucher for the UND GRETEL online shop?
    We offer the facility to purchase individual gift vouchers for the UND GRETEL online shop. We will be happy to respond in person to any questions you may have via e-mail at info@unsgretel.com or by telephone on 030- 28 09 68 81.


GENERAL CARE QUESTIONS

  1. SUNNE
    Because the SUNNE brushes are made of natural hair, we recommend that each brush should be washed prior to first use and regularly thereafter. These brushes are manufactured in very fine goat’s hair, which needs to be cared for in the same way as other natural hair (mild shampoo or a brush soap specially developed for the purpose will suffice).
    All brushes and swabs used with the products should always be washed once a week using clear water and natural brush cleaner or natural soap.

  2. TUNKAL & LIETH
    Please exchange your LIETH and TUNKAL testers at the counter six months after opening, because their shelf life will then have expired (see PAO) and mould may form.

    If the TUNKAL Concealer brush remains unused for too long and is not cleaned, bacteria may be formed if the temperature exceeds 25 °. This can lead to an unpleasant smell. Our TUNKAL Concealer is preserved by a combination of three natural substances. These are vitamin E / tocopherol, CI 77820 silver and glyceryl caprylate (the latter is particularly effective against yeast fungus and bacteria). This provides a very good and highly effective natural preservation system.  The PAO (Period After Opening) contained on the packaging indicates a shelf life of 6 months.   Certain circumstances may reduce preservability somewhat, such as when the product is stored at a temperature above 25°. This may encourage the formation of mould.

    Because air is still present in the pump when LIETH Foundation is applied for the first time, the product may initially appear to be rather runny. By the time the product is used for the second time, the air will have been fully expelled and correct dosage and application will be possible.

    LIETH Foundation may take on a slight reddish tint if left standing and unused for a long period of time. In order to bind the two phases or water and oil, magnesium aluminium-silicate / clay is used as a thickening system for LEITH. This explains the light red hue. The phases can be remixed by shaking the product, and the colouring will then disappear.